Privacy Policy

Article 1: Collection and Processing of Personal Data

In accordance with the General Data Protection Regulation (GDPR) and relevant data protection laws, Source Nutrition SAS, as the data controller, collects and uses your personal data for the following purposes:

  • Order Management and Delivery: (Legal basis: Performance of a contract). Your data (name, address, email, phone number) are transmitted to our logistics partners and carriers to ensure the delivery of your order.
  • Secure Payment: (Legal basis: Performance of a contract). Transactions are managed by our certified payment providers (Stripe, PayPal).
  • Marketing and Newsletter: (Legal basis: Consent or Legitimate interest). You can unsubscribe at any time via the link provided at the bottom of each email.

Article 2: Retention Period and Data Recipients

Your data is kept only for the duration necessary for the purposes for which it was collected:

  • Customer Data: 3 years from the last purchase or contact, followed by legal archiving (10 years for invoices).
  • Prospect Data: 3 years after the last contact.

Your data is hosted by Shopify Inc. (Canada/USA). Standard contractual clauses (SCCs) are in place to ensure an adequate level of protection in accordance with European requirements for international data transfers.

Article 3: Your Rights

You have the right to access, rectify, erase, limit, and request the portability of your data. You may also object to the processing of your data for legitimate reasons.

To exercise these rights, you can:

  • Update your information in your Customer Account.
  • Contact Source Nutrition by email: contact@vitaline.fr.
  • Send a letter to: Source Nutrition SAS, 1 rue Dumouriez, 92500 Rueil Malmaison, France.

In the event of a dispute, you have the right to lodge a complaint with a supervisory authority (such as the CNIL in France or your local data protection authority).

Article 4: Cookie Policy

A cookie is a small text file placed on your device when you visit the site. It allows us to identify your browser and remember your preferences (shopping cart, language, etc.).

Why do we use cookies?

We use three types of cookies:

  • Technical Cookies: Essential for the website to function (cart maintenance, session).
  • Analytical Cookies: To understand traffic and improve user experience (e.g., Google Analytics).
  • Marketing Cookies: To offer you personalized content based on your interests on other websites (e.g., Meta Pixel).

Managing your preferences

During your first visit, a banner allows you to accept or refuse non-essential cookies. You can modify these choices at any time through your browser settings or our cookie management tool.

To manage cookies via your browser: